The paper deals with the attempt to build a legal planner expert system, NORM, for the building-application inspection branch of a local city planning agency, within an ill-organized administrative structure. The authors report the first stage of the research, mainly concerned with knowledge acquisition (by means of a method of shared observation, which directly focuses on the expert's real problem-solving behavior), knowledge representation, and implementation of a rough prototype. The first results of the research have shown that heuristics have a strong role in the human expert's cognitive-inferential model, human experts resorting to memory packages, stories, and analogies to streamline their problem-solving, and that many reasoning schemes in the procedure are largely unmanageable by expert systems. Another interesting finding has been the need which emerged from the research for a better understanding of problem-solving routines in the field of planning, ranging from taxonomies to behavioral (especially community-based) patterns in planning.

NORM: an expert system for development control in underdeveloped operational contexts / Borri, D; Conte, E; Pace, F; Selicato, F. - In: ENVIRONMENT AND PLANNING B-PLANNING & DESIGN. - ISSN 0265-8135. - STAMPA. - 21:1(1994), pp. 35-52. [10.1068/b210035]

NORM: an expert system for development control in underdeveloped operational contexts

Borri, D;Conte, E;Selicato, F
1994-01-01

Abstract

The paper deals with the attempt to build a legal planner expert system, NORM, for the building-application inspection branch of a local city planning agency, within an ill-organized administrative structure. The authors report the first stage of the research, mainly concerned with knowledge acquisition (by means of a method of shared observation, which directly focuses on the expert's real problem-solving behavior), knowledge representation, and implementation of a rough prototype. The first results of the research have shown that heuristics have a strong role in the human expert's cognitive-inferential model, human experts resorting to memory packages, stories, and analogies to streamline their problem-solving, and that many reasoning schemes in the procedure are largely unmanageable by expert systems. Another interesting finding has been the need which emerged from the research for a better understanding of problem-solving routines in the field of planning, ranging from taxonomies to behavioral (especially community-based) patterns in planning.
1994
NORM: an expert system for development control in underdeveloped operational contexts / Borri, D; Conte, E; Pace, F; Selicato, F. - In: ENVIRONMENT AND PLANNING B-PLANNING & DESIGN. - ISSN 0265-8135. - STAMPA. - 21:1(1994), pp. 35-52. [10.1068/b210035]
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11589/4049
Citazioni
  • Scopus ND
  • ???jsp.display-item.citation.isi??? 4
social impact