Sfoglia per Autore
Beyond Customer Churn: Generating Personalized Actions to Retain Customers in a Retail Bank by a Recommender System Approach
2011-01-01 Gorgoglione, Michele; Panniello, Umberto
Personalizzare le relazioni con i clienti : guida per imprenditori e manager alle frontiere del business
2011-01-01 Gorgoglione, Michele
Context-Aware Recommender Systems: A Comparison Of Three Approaches
2011-01-01 Panniello, Umberto; Gorgoglione, Michele
A Contextual Modeling Approach to Context-Aware Recommender Systems
2011-01-01 Panniello, Umberto; Gorgoglione, Michele
Mettere in pratica una strategia di customer experience
2012-01-01 Gorgoglione, Michele; Klaus, P.
Using context to improve the effectiveness of segmentation and targeting in e-commerce
2012-01-01 Faraone, M. F.; Gorgoglione, M.; Palmisano, C.; Panniello, U.
Incorporating Context Into Recommender Systems: An Empirical Comparison Of Context-Based Approaches
2012-01-01 Panniello, Umberto; Gorgoglione, Michele
Are you providing the “right” customer experience? The case of Banca Popolare di Bari
2013-01-01 Klaus, P; Gorgoglione, Michele; Panniello, Umberto; Buonamassa, D; Nguyen, B.
The effect of context on misclassification costs in e-commerce applications
2013-01-01 Lombardi, S; Gorgoglione, Michele; Panniello, Umberto
Comparing context-aware recommender systems in terms of accuracy and diversity
2014-01-01 Panniello, Umberto; Tuzhilin, Alexander; Gorgoglione, Michele
The Influence of Social TV Strategies and Contents on TV Online Engagement
2015-01-01 Fortunato, Angela; Gorgoglione, Michele; Panniello, Umberto
Modeling The Price-Relevance Relationship To Drive Users’ Decision Making
2015-01-01 Fortunato, Angela; Gorgoglione, Michele; Panniello, Umberto
What drives TV online engagement? The influence of social strategies and contents
2015-01-01 Fortunato, Angela; Gorgoglione, Michele; Panniello, Umberto; Alberto Licciardi, Carlo; Martini, Giovanni
Bringing Wine-Making Business Online: What Matters Most To Customers
2015-01-01 Gorgoglione, Michele; Panniello, Umberto; Buonamassa, D.
Innovation Through Tradition In Italian Coffee Industry: An Analysis Of Customers’ Perceptions
2016-01-01 Gorgoglione, Michele; MESSENI PETRUZZELLI, Antonio; Panniello, Umberto
In CARSs we trust: How context-aware recommendations affect customers' trust and other business performance measures of recommender systems
2016-01-01 Panniello, Umberto; Gorgoglione, Michele; Tuzhilin, Alexander
Social TV and “Influencers”: Different Users, Different Effects
2016-01-01 Fortunato, Angela; Gorgoglione, Michele; Panniello, Umberto
The impact of profit incentives on the relevance of online recommendations
2016-01-01 Panniello, Umberto; Hill, Shawndra; Gorgoglione, Michele
Using context for online customer re-identification
2016-01-01 Panniello, Umberto; Hill, S.; Gorgoglione, Michele
Knowledge Management in Social TV activities
2017-01-01 Fortunato, Angela; Garavelli, Achille Claudio; Gorgoglione, Michele; Hill, Shawandra; Panniello, Umberto
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