Drawing on several theoretical perspectives on the determinants of organisational performance, the study seeks to identify company characteristics that can significantly predict servitization outcomes. Empirical data from 81 unsuccessful servitized manfacturers and 227 successful competitors are contrasted to develop insights on how companies can achieve the best fit with services.

Service offering and financial performance: the role of company characteristics / Benedettini, Ornella; Swink, Morgan; Neely, Andy. - CD-ROM. - (2014). (Intervento presentato al convegno POMS 25th Annual Conference tenutosi a Atlanta, GA nel May 9-12, 2014).

Service offering and financial performance: the role of company characteristics

Ornella Benedettini;
2014-01-01

Abstract

Drawing on several theoretical perspectives on the determinants of organisational performance, the study seeks to identify company characteristics that can significantly predict servitization outcomes. Empirical data from 81 unsuccessful servitized manfacturers and 227 successful competitors are contrasted to develop insights on how companies can achieve the best fit with services.
2014
POMS 25th Annual Conference
978-0-615-78490-8
Service offering and financial performance: the role of company characteristics / Benedettini, Ornella; Swink, Morgan; Neely, Andy. - CD-ROM. - (2014). (Intervento presentato al convegno POMS 25th Annual Conference tenutosi a Atlanta, GA nel May 9-12, 2014).
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Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11589/16353
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