Product maintenance is a service offered to customers which represents an interesting business for companies. Their interest is both providing a good service in terms of quality and at the same time cutting operational costs. In this view companies are seeking tools that enable them to reach both goals, among those offered by the rapidly evolving ICT sector. The paper describes an application based on augmented reality and mobile technologies aiming to support remote maintenance operations, and improve maintenance services that companies offer to their customers. The paper describes the main idea at the basis of the application, the requirements as well as its implementation. Finally a case study is presented.
An application based on Augmented Reality and mobile technology to support remote maintenance / Bordegoni, Monica; Ferrise, Francesco; Carrabba, Ernesto; Donato, Michele Di; Fiorentino, Michele; Uva, Antonio Emmanuele. - ELETTRONICO. - (2014), pp. 20141351.131-20141351.135. (Intervento presentato al convegno Conference and Exhibition of the European Association of Virtual and Augmented Reality, EuroVR2014 tenutosi a Bremen, Germany nel December 8-10, 2014) [10.2312/eurovr.20141351].
An application based on Augmented Reality and mobile technology to support remote maintenance
Fiorentino, Michele;Uva, Antonio Emmanuele
2014-01-01
Abstract
Product maintenance is a service offered to customers which represents an interesting business for companies. Their interest is both providing a good service in terms of quality and at the same time cutting operational costs. In this view companies are seeking tools that enable them to reach both goals, among those offered by the rapidly evolving ICT sector. The paper describes an application based on augmented reality and mobile technologies aiming to support remote maintenance operations, and improve maintenance services that companies offer to their customers. The paper describes the main idea at the basis of the application, the requirements as well as its implementation. Finally a case study is presented.I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.
