A general aspect-term-extraction model for multi-criteria recommendations

In recent years, increasingly large quantities of user reviews have been made available by several e-commerce platforms. This content is very useful for recommender systems (RSs), since it reflects the users' opinion of the items regarding several aspects. In fact, they are especially valuable for RSs that are able to exploit multi-faceted user ratings. However, extracting aspect-based ratings from unstructured text is not a trivial task. Deep Learning models for aspect extraction have proven to be effective, but they need to be trained on large quantities of domain-specific data, which are not always available. In this paper, we explore the possibility of transferring knowledge across domains for automatically extracting aspects from user reviews, and its implications in terms of recommendation accuracy. We performed different experiments with several Deep Learning-based Aspect Term Extraction (ATE) techniques and Multi-Criteria recommendation algorithms. Results show that our framework is able to improve recommendation accuracy compared to several baselines based on single-criteria recommendation, despite the fact that no labeled data in the target domain was used when training the ATE model.