A metric for measuring Knowledge Codification in Organisation Learning

In the management literature, even if knowledge has been recognised as a critical resource for the competitive success of firms, only a few studies have proposed operative approaches to analyse the effect of the transformation of the type of knowledge on system performance. In this paper, a definition of knowledge is provided to support an operative classification of the type of knowledge. A metric is proposed to measure different knowledge codification levels. This metric is useful for supporting the learning processes in the organisation. A case example dealing with the knowledge codification of a specific phase of a real production system, i.e. leather cutting in sofa production, is discussed.