Exchange Mechanisms in Logistics Services Markets

Outsourcing of business processes, including logistics, requires the use of adequate mechanisms for the coordination of activities carried out across the organizational boundaries of different companies. These mechanisms must manage the interdependencies between supply chain’s activities and support their performance. This paper discusses effective management of the relationships of supply chains with their lo gistics providers. It proposes a model to design a procurement strategy for logistics services, which is aligned with the characteristics of the services, the procurement process, and the mechanism to conduct transactions with the provider. The model is positioned in the logistics services procurement context and illustrated with an example of the point-to-point transportation